Okgo game's Terms & Conditions — all clearly laid out in English

By using the okgo game website (hereinafter referred to as "we", "platform", or "site"), you agree to be fully bound by these Terms & Conditions. These terms constitute a legally binding agreement between okgo game and the user.

If you disagree with any part of these Terms & Conditions, please stop using okgo game. Accessing the platform constitutes full acceptance of these terms.

Okgo game reserves the right to update these Terms & Conditions at any time. When changes are made, the date at the top of this page will be updated. We recommend checking this page regularly.

To create an account on okgo game, you must provide accurate and truthful information. Registering with false details is strictly prohibited and will result in account closure if discovered.

• Full legal name (as per National ID)
• Active Bangladeshi mobile number
• Date of birth (to verify you are 18+)
• Valid email address
• Strong Password

Each mobile number and email address can only be used to register one account. If multiple family members wish to use separate accounts on the same device, please notify Support in advance.

Okgo game is strictly for individuals aged 18 and above. Protecting minors from gambling is our top priority.

We may request age verification documents at any time. You may be required to submit a copy of your National ID or passport. Withdrawals may be held until verification is complete.

Okgo game supports the most popular payment methods in Bangladesh. Your payment information is fully secure and encrypted.

• The minimum deposit amount is ৳200 BDT.
• Deposits are typically credited to your account instantly.
• The name on the deposit payment method must match the account name.
• Third-party deposits are strictly prohibited.

• The minimum withdrawal amount is ৳500 BDT.
• Withdrawals are typically processed within 24 hours.
• KYC verification must be completed before your first withdrawal.
• Withdrawals can only be made using the same method used for the deposit.
• Additional verification may be required for suspicious transactions.

All bets placed on okgo game are governed by the platform's rules. Please read the relevant game or event rules before placing a bet.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is voided due to a technical error, the stake will be refunded.
• Odds in live betting are subject to change. Always verify odds before confirming your bet.
• Okgo game reserves the right to void any bet placed at odds that are clearly erroneous or abnormal.
• Betting limits may vary by game and market.
• Placing bets on opposing sides of the same match (arbitrage betting) is strictly prohibited.

Separate rules apply for Sports Betting, casino, and lottery. Full details are available on the respective section pages.

Okgo game regularly offers bonuses and promotional deals. Each bonus has specific terms that must be read before claiming.

• Wagering requirements must be met to qualify for the welcome bonus.
• Bonuses are generally valid for 30 days from the date of claim.
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• If multiple bonuses are active at the same time, only one will apply.
• Bonuses and associated winnings will be forfeited if bonus abuse is detected.

The following activities are strictly prohibited on okgo game and will result in account closure:

• Money laundering or suspicious financial transactions
• Use of bots, automated software, or scripts
• Attempting to manipulate game outcomes
• Arbitrage betting or bonus abuse
• Attempting to access another user's account
• Creating multiple accounts using false information
• Exploiting technical vulnerabilities in the platform
• Placing bets or payments through a third party

Okgo game reserves the right to temporarily or permanently close an account in the following circumstances:

• Violation of these Terms & Conditions
• Failure to cooperate with the verification process
• Extended inactivity (over 12 months)
• If the user requests self-exclusion
• Disrespectful behavior toward support staff

A ৳50 monthly maintenance fee may be deducted from inactive accounts, but an email warning will be sent before the balance reaches zero.

Okgo Game is deeply committed to responsible gaming. We want you to always enjoy our platform on your own terms, in full control.

Our platform offers the following responsible gaming features:

• Set daily / weekly / monthly deposit limits
• Self-Exclusion (temporary account suspension)
• Detailed Betting History & Transaction Report
• Counselling referral through the Support team

For more details, visit our Responsible Gaming View the page.

For details on how we collect, use, and protect your personal information, please see our Privacy Policy listed on this page. Our Privacy Policy also applies as part of these Terms & Conditions.

We never sell your information to third parties. Your data is used solely for service improvements and legal compliance.

Okgo game reserves the right to modify, suspend, or discontinue any part of its service at any time. Where possible, advance notice will be provided.

Okgo Game is not liable for site unavailability due to technical issues, server downtime, or other circumstances beyond our control. However, any bets active during such periods will be resolved fairly.

• Okgo game is not responsible for issues caused by internet connectivity problems.
• The platform is not liable for any loss caused by issues on the user's device.
• In the event of an error on the part of a third-party game provider, we will do our best to reach a fair resolution.

If you have any questions or disputes regarding these Terms & Conditions, please contact our Support team first. We aim to resolve all issues within 72 hours.

• Email: support@okgogame.biz
• Live Chat: bottom-right corner of the platform
• Hours: 24/7 Support in Bengali

If a dispute cannot be resolved through support, both parties may settle it through mutually agreed third-party mediation.